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Universal Credit Targeted Case Review Resource Augmentation

Awarded by Department for Work and Pensions · to Teleperformance Limited · 2024-06-19T00:00:00+01:00 · £694,000,000

Description

This contract is to provide augmented resource to undertake Universal Credit case reviews. The supplier shall provide agents from the supplier staff to augment DWP's Universal Credit claim review team by establishing and operating a parallel claim review service with responsibilities limited to clerical and assessment activities to deliver savings, detect error and potential fraud in Universal Credit payments to reduce proportion of cases that are being paid incorrectly. …

Supplier
Teleperformance Limited
Buyer
Department for Work and Pensions
Value
£694,000,000
Category (CPV)
Business services: law, marketing, consulting, recruitment, printing and security
Award date
2024-06-19T00:00:00+01:00
Buyer constituency
blackpool-south

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