Universal Credit Contact Centre Services
Awarded by Department for Work and Pensions · to Teleperformance UK Limited · 2022-08-16T00:00:00+01:00 · £322,000,000
Description
The successful Supplier will deliver high quality contact centre services that support the delivery of Universal Credit (UC). This will be delivered through a hybrid solution comprising on-site and homeworking delivery. The Contract will be for an initial term of 3 years with the option to extend up to a further one year plus up to a further one year. …
- Supplier
- Teleperformance UK Limited
- Buyer
- Department for Work and Pensions
- Value
- £322,000,000
- Category (CPV)
- Call centre
- Award date
- 2022-08-16T00:00:00+01:00
- Buyer constituency
- leeds-central-and-headingley
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