Emergency Capacity Contact Centre Services for the Vulnerable People Support Service
Awarded by Department for Work and Pensions · to Serco Ltd · 2020-03-20T00:00:00Z · £475,000,000
Description
Contact Centre services based initially on outbound calls (inbound optional) to support vulnerable customers under self isolation strategies due to the impact and government response to Coronavirus-19
- Supplier
- Serco Ltd
- Buyer
- Department for Work and Pensions
- Value
- £475,000,000
- Category (CPV)
- Office-support services
- Award date
- 2020-03-20T00:00:00Z
- Buyer constituency
- leeds-central-and-headingley
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